Below is a collection of some of our most commonly asked questions.
If you don't see an answer to your question, please contact us directly and we will get back to you as soon as possible.
What if I want to do the work myself, can I order product directly from you?
Our vendor relationships are complementary of our custom integration services. Unfortunately, we are not able to purchase materials on behalf of another integrator.
I'm a homeowner, what kind of residential services can you provide me?
The sky is the limit when it comes to the technology we can implement in your unique home. Be sure to visit the Residential Services (hyper-link to Residential Page) page for additional information or send as an inquiry email at This email address is being protected from spambots. You need JavaScript enabled to view it..
Where do I mail my check?
Our mailing address is PO Box 4087, Dedham MA 02027. We do not accept credit card payments at this time, however, it is something we are interested in implementing in the future. For wire instructions, please feel free to contact us directly.
On average, how much do your services cost?
Every integration system we do is 100% customized to meet our client's specific needs, so as you can imagine prices can vary from project to project. Please contact us to receive a quote.
What is the process like?
Design
We offer advanced system design services and will plan and execute your system to not only meet but exceed your expectations.
Project Management
Project management is critical to our success. Your project will be managed from start to finish. We will plan and coordinate each phase of your project as well as communicate with everyone involved to ensure your project is perfectly executed.
Programming
A state-of-the-art automation system is great but renders useless when it takes a highly skilled, on-staff engineer to operate it. Our in-house programmers have the extensive knowledge and experience to bridge the gap between technology and user with easy-to-use interfaces, such as iPads, touchscreens and keypads, allowing you to control your unique system with ease. In addition, our programmers will train you on the functionality of your system as well as how best to operate it to ensure a flawless transition.
Customer Support
Customer service is very important to us here at Riordan Brothers Integration. We pride ourselves on our ability to provide exceptional support to our clients during and after the completion of our services. Our full-service contract agreements allow us to provide ongoing support, preventative maintenance as well as system upgrades remotely, so you can go on living your daily life without disruption. If remote service isn't your forte, we also offer in-person service visits.
Are you an Interior Designer looking to add Smart Home Automation into your projects?
Designing a home that not only expresses your client's unique style, but balances form and function and includes comfort and convenience is one tall order. As technology specialists, Riordan Brothers Integration understands that you may be worried that electronics will take away from your overall design aesthetic. You're your concerns in mind, we have the knowledge and expertise to help you seamlessly combine state-of-the-art technology into your design without mudding your vision with clunky boxes and racks. As a Crestron Technology Professional, we can offer you the opportunity of becoming a Crestron Interior Design Partner which will give you direct access to Crestron's design consultations as well as a host of other exclusive benefits such as earning referral fees.
Interested in hearing a bit more? Please contact us for more information.
